Frequently Asked Questions

Orders are processed within 1-2 business days, and delivery typically takes 3-7 business days depending on your location. We currently ship across India.

Cash on Delivery (COD) is currently the only payment method — pay when your order arrives at your doorstep. We're working on adding online payment options soon.

Yes — you can request a return within 7 days of delivery, as long as the item is unused and in its original packaging. See our Return Policy for full details.

Once a return is received and inspected, refunds are processed within 5-7 business days via bank transfer or UPI. See our Refund Policy for the complete breakdown.

Log in and open the "Orders" page from the menu — you'll see every order's current status (Confirmed, Shipped, Delivered) there.

Yes, free of charge, any time before it ships. Once shipped, it can no longer be cancelled — please use the return process instead after delivery.

Yes, but only after you've purchased it — this keeps reviews genuine. Open the product page and scroll to "Customer Reviews" to leave yours.

Contact us right away with your order ID — see our Contact page for email, phone and WhatsApp. We'll mark your order as a complaint internally and follow up.